Privacy Policy

Effective Date: 01/08/2021

1. Introduction
Welcome to CV SOS (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including our website, services, and offline interactions.

2. Information We Collect

2.1 Personal Information
We may collect the following personal information about you:

Name, email address, phone number, or other contact details
Employment history
Demographic information (e.g., age, gender)
Any other information you voluntarily provide (e.g., through forms, surveys, or customer support)

2.2 Non-Personal Information
We do not collect non-personal information

3. How We Use Your Information
We use the information we collect for the following purposes:

To provide and improve our products/services
To process transactions and manage orders
To communicate with you (e.g., order updates, customer support)
To personalise your experience
To comply with legal obligations
To protect against fraud or security threats

4. Legal Basis for Processing (GDPR)
If you are located in the European Union (EU), we process your data based on one or more of the following legal bases:

Consent: You have given clear consent for us to process your data for a specific purpose.
Contract: The processing is necessary to fulfill a contract with you (e.g., delivering a product).
Legal Obligation: The processing is necessary to comply with the law.
Legitimate Interests: The processing is necessary for our legitimate interests (e.g., improving our services) unless overridden by your rights.

5. How We Share Your Information
We do not sell and we do not share your personal information to third parties.

6. Data Retention
We retain your personal information only for as long as necessary to:

Fulfill the purposes for which it was collected
Manage follow up services (updates to CV’s, resending of copy CV’s etc.)
Comply with legal obligations
Resolve disputes or enforce our policies

7. Your Rights
Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (where applicable).
Restriction: Limit how we use your data.
Portability: Receive your data in a machine-readable format.
Objection: Object to processing based on legitimate interests.

To exercise these rights, contact us at the following email address: matthew.rodgers75@gmail.com

8. Cookies and Tracking Technologies
We do use cookies or similar technologies to enhance your experience, analyze traffic, and personalize content. You can control cookies through your browser settings or opt out of marketing cookies via our [unsubscribe link].

9. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your information.

10. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

11. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Updates to This Policy
We may update this privacy policy periodically. The effective date will be revised, and significant changes will be communicated via email or a notice on our website.

13. Contact Us
If you have questions or concerns about this privacy policy or your data, please contact us at:

CV SOS
matthew.rodgers75@gmail.com

Hillcourt Road, Romiley, Stockport, SK6 4QD